FAQ's

Who is responsible for shipping charges?
Shipping & Handling charges are the responsibility of the customer.
How long does it take for me to get my order?
We will ship out most orders will take one day if it is available. It’s up to the customer when they need the shipment. 3rd Day,4 Days,5 Days.
How much will be shipping and insurance charges?
Shipping is calculated by the value of the merchandise for insurance purposes + the handling charges (approximately $15.99 to $25.00) We ship all orders by FedEx, UPS and USPS
What payment methods do you accept?
We accept all major credit cards and PayPal payments.
What is the return/exchange policy of merchandise?
malikasjewelrydesigns is committed to your satisfaction. We are confident that every order from malikasjewelrydesigns will exceed your expectations and delight you with its quality and beauty.   All returns / exchanges are subject to approval by management of Malikasjewelrydesigns.
Can I provide a different shipping address?
Yes, you can provide us with a different shipping address when you process the order online or when you are placing your order over the phone.
Do you offer layaway?
Yes, we are pleased to offer a layaway plan on any item on our website. With only a 25% down-payment you can reserve any item (up to 4 months) Give us a call or send us an email and we will process your order. After clearing the value of the product, it will be shipped immediately. No interest fees is added to your merchandise.
Why are your prices below the retail -market value?
There is no middle man to supply our finished product to public.
Can we order multiple pieces of the same product number?
Most of our jewelry is one of a kind. There are some items we can. Please call us for more info.
Can we get a different ring size?
Yes, it will take few extra days for delivery.
Are your diamonds and gemstones natural?
All of our diamonds have 100% natural clarity and have not been drilled and/or filled with any substances.
Can I order a custom-made piece?
Yes, we specialize in custom orders. Send us a picture or a drawing, or simply describe the item you are looking for and we will get back to you with a quote. Our team of highly experienced jewelers will create your dream-piece in a matter of 7-10 working days.